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Frequently Asked Questions

Yes, you can change bookings for services like Park & Ride and Meet & Greet (Valet) up to 24 hours before your departure. Please refer to the terms provided at the time of purchase and check your booking confirmation for specific details.

Yes, similar to changes, you can cancel bookings for services like Park & Ride and Meet & Greet up to 24 hours before your departure. Please review the terms from your reservation and your ticket confirmation for the specific policy.

Yes, you can update your vehicle's registration number free of charge up to 24 hours before your departure date. Please contact our customer service team to make this change

Yes, you can arrive a few hours early. There is no additional charge for early arrival at Park & Ride or other off-airport car parks.

Yes, bookings can be made up to 2 hours in advance for most car parks, and 6 hours for Meet & Greet services, subject to availability. The airport reserves the right to withdraw availability at any time.

If you arrive later, your parking space will be held for you. You are only charged from the day you actually arrive.

You will be charged for any additional days you remain in the car park. The overstay rate is determined by the specific car park and airport.

Parking is charged per calendar day or part thereof. The total cost is based on the dates and times you select at the time of booking. Prices are only guaranteed at the time of reservation.

The cost depends on the length of your stay and the type of parking you choose. The most accessible parking near the terminal is typically more expensive than extended-stay options which include a short bus transfer.

We accept all major credit cards, debit cards, and PayPal. Payment is required online at the time of booking. We reserve the right to refuse a booking if a card is declined, used fraudulently, or if the customer is under 18.

For any parking-related questions or general inquiries, please contact our Customer Contact Centre on the toll-free number (4739284844) listed for Manchester Airport.

On the day of your departure, you drive to the designated meeting point at your Manchester Airport terminal. A uniformed driver will meet you, perform a quick vehicle check, and provide you with a receipt. They will then drive your car to our safe compound. On your return, you call us after baggage reclaim, and your car will be brought back to you.

Our shuttle buses run continuously, 24 hours a day, 7 days a week. The transfer time to the terminals is typically less than 10 minutes. We schedule our shuttles to ensure you never miss a flight.

Absolutely. All vehicles are parked in our safe, fenced compound which is monitored by 24-hour CCTV, security patrols, and has controlled entry and exit points.

We monitor flight arrivals automatically. There will be no charge for reasonable delays, and our team will be ready for you when you land. For significant delays, simply give us a call.